Company
A medium-sized firm specialized in industrial vision makes control and measuring systems for the automobile, food-processing and packaging industries.
Need
The company wishes to preserve and promote its knowledge in order to move ahead on the market. It wishes to capitalize on the knowledge of a expert in order to simply training for successors and to facilitate communication of best practices.
Approach
Proof of concept in 2015 and launch in 2016. Interviews with four experts on a theme.
Result
Capitalize knowledge of a product used by technicians during the product’s arrival on the production chain.
Strengths
Capitalization is done quickly, strategic points to focus on are quickly identified.
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